Privacy Policy

Effective Date: January 15, 2026 Last Updated: February 20, 2026 Company: Virbal LLC Website: https://www.virbal.net Contact Email: admin@virbal.net

IMPORTANT: Virbal LLC does not sell, share, rent, trade, or disclose mobile phone numbers or SMS opt-in data to any third party for marketing or promotional purposes. This information is used solely to deliver the subscription service the user has paid for.

1. Introduction

Virbal LLC ("Virbal," "Company," "we," "our," or "us") is a Texas limited liability company committed to protecting your personal information and your right to privacy.

This Privacy Policy describes how we collect, use, store, share, and protect your information when you visit our website at https://www.virbal.net and subscribe to our paid conversational messaging service (the "Service"). It also describes your rights with respect to your information and how you can contact us with questions or concerns.

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of the Service immediately.

2. About the Service

Virbal provides a paid monthly subscription service that delivers structured conversational prompts via SMS text message, designed to help subscribers facilitate meaningful conversations with their partners. SMS messaging is the core, intended function of the Service — not a secondary or marketing feature.

All subscribers voluntarily enroll, complete a double opt-in process, and pay a recurring monthly subscription fee before any SMS messages are sent. No SMS messages are delivered prior to confirmed enrollment and payment.

3. Information We Collect

A. Information You Provide Directly

Full name
Email address
Mobile phone number
Subscription and billing information
Communication preferences
Any other information you voluntarily provide during registration or use of the Service

B. Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent
Referring URLs
General usage and interaction data

This information is collected using cookies and similar tracking technologies. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

C. SMS and Messaging Data

Because SMS delivery is the primary function of the paid Service, we collect and maintain records related to messaging, including:

Mobile phone number provided at enrollment
Date and time of opt-in consent
Opt-in method and confirmation records
Message delivery status and timestamps
Opt-out records (e.g., STOP responses)
Inbound keyword responses (e.g., START, STOP, HELP, VIRBIT)

These records are maintained for compliance, legal, and service delivery purposes only.

4. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain the paid subscription Service
To deliver structured conversational prompts via SMS as the core function of your subscription
To process and manage recurring subscription payments
To send account-related notifications and billing communications
To communicate about service updates, feature enhancements, or optional add-ons related to your subscription
To respond to customer support inquiries
To improve the functionality and user experience of the Service
To maintain records of consent for regulatory and legal compliance
To enforce our Terms & Conditions
To detect, prevent, and address fraud or misuse
To comply with applicable federal and state laws

We do not use your mobile phone number or SMS opt-in information for any purpose other than delivering the Service you have subscribed to and paid for.

5. SMS Communications, Opt-In, and A2P 10DLC Compliance

IMPORTANT: SMS opt-in information and mobile phone numbers collected by Virbal LLC will NOT be shared with, sold to, or used by any third party for marketing or promotional purposes under any circumstances.

A. Consent and Opt-In Process

Virbal operates a double opt-in process. No SMS messages are sent to any user until both of the following steps are completed:

Step 1 — Website Enrollment: The user provides their mobile phone number and affirmatively checks an unchecked consent checkbox on the Virbal registration page, acknowledging they agree to receive SMS messages as part of their paid subscription.
Step 2 — Paid Subscription Confirmation: The user completes payment for a recurring monthly subscription. Because SMS delivery of conversational prompts is the core paid service, the act of subscribing constitutes a second, explicit layer of consent.

A confirmation SMS is delivered immediately upon successful enrollment. No messages are sent prior to this confirmation.

B. Types of SMS Messages Sent

As a paying subscriber, you may receive the following types of SMS messages from Virbal LLC:

Structured conversational prompts — the primary deliverable of the Service
Account notifications and billing reminders
Service updates and feature announcements related to your subscription
Customer support responses
Optional upgrade or add-on availability notices (transactional, not marketing)

All messages sent by Virbal LLC are transactional and service-based. We do not send promotional, marketing, or third-party advertising messages.

C. Message Frequency and Rates

Message frequency varies based on your subscription plan and selected preferences. Message and data rates may apply depending on your wireless carrier and plan.

D. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message from Virbal. Upon receipt of STOP, you will receive one final confirmation message and no further messages will be sent unless you re-enroll.

You may also reply HELP at any time for assistance, or contact us directly at admin@virbal.net.

Please note: Because SMS delivery is the primary function of the Service, opting out of SMS messages will limit or prevent your ability to receive the core features of your paid subscription.

E. Supported Opt-In Keywords

Users who have previously opted out may re-enroll by texting any of the following keywords: START, JOIN, SUBSCRIBE, YES, VIRB, VIRBIT

6. Sharing and Disclosure of Information

Virbal LLC does not sell, rent, trade, lease, or otherwise disclose your personal information or SMS opt-in data to third parties for marketing, advertising, or promotional purposes. Period.

We may share your information only in the following limited circumstances:

A. Service Providers

We may share information with carefully vetted third-party vendors who assist us in operating the Service, including:

SMS delivery and telecommunications providers
Cloud infrastructure and hosting providers
Payment processors and billing platforms
Analytics and platform performance services

All third-party service providers are contractually bound to use your information only to perform services on our behalf and are prohibited from using it for any other purpose, including marketing.

B. Legal Compliance and Protection

We may disclose your information if required to do so by law, regulation, court order, subpoena, or other valid legal process, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Virbal LLC, our subscribers, or the public.

C. Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website prior to your information being transferred and becoming subject to a different privacy policy.

D. With Your Explicit Consent

We may share your information with third parties when you have given us explicit, informed consent to do so.

In all cases: Virbal LLC does not sell personal information. Virbal LLC does not share SMS opt-in data or mobile phone numbers with any third party for any marketing or advertising purpose.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

For the duration of your active subscription
As required to comply with applicable legal obligations
As necessary to resolve disputes or enforce our agreements
As required to maintain accurate consent and opt-in records for regulatory compliance

Opt-in and opt-out records are retained for a minimum period required by applicable law and carrier compliance standards. When information is no longer required, we securely delete or anonymize it.

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encrypted data transmission (SSL/TLS), access controls, and secure data storage practices.

No method of transmission over the internet or wireless network is 100% secure. We cannot guarantee absolute security and encourage you to take steps to protect your own information. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.

9. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance functionality and analyze usage. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of the website may not function properly. We do not use tracking technologies to deliver third-party advertising.

10. Children's Privacy

The Service is intended solely for individuals who are 18 years of age or older. We do not knowingly collect, solicit, or maintain personal information from anyone under the age of 18. If we learn that we have collected personal information from a minor, we will promptly delete that information. If you believe we may have information from or about a minor, please contact us at admin@virbal.net.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights with respect to your personal information:

The right to access the personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal information
The right to withdraw consent to receive SMS communications at any time (by replying STOP)
The right to object to or restrict certain processing of your information

To exercise any of these rights, please contact us at admin@virbal.net. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

12. Third-Party Links

Our website may contain links to third-party websites or services. These third-party sites have their own privacy policies, and we are not responsible for their content, privacy practices, or data handling. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, by sending an email notification or displaying a prominent notice on our website. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Virbal LLC Website: https://www.virbal.net Email: admin@virbal.net